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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Gary Ujifusa

September 13, 2023

5  out of  5 rating by Gary Ujifusa
"Our previous State Farm agent Wendy Peterson retired and we were transferred to Frank Steward. I decided to take this transition to shop the competition which I did. There were a few companies that were less money. I also met with Frank. Local guy, very professional and friendly. I felt bad because shortly after switching to his office I had windshield damage and then for first time ever hail damage to both our cars! But here’s to me the main thing. Each time we’ve had to file a claim State Farm makes it easy, painless and a real breeze. The windshield and hail damage were no exception. Would other companies do as well? Maybe but we’ve had experience with another company when a guy hit my wife’s parked car, left his insurance information and we had to deal with his company. Finally had the work done but it wasn’t an easy process. Long review but I hope it’s helpful. I’m no longer shopping."

Kasandra Dubois

August 18, 2023

5  out of  5 rating by Kasandra Dubois
"Quick and easy process to on board. Attentive agent"

William Bengston

August 1, 2023

5  out of  5 rating by William Bengston
"State Farm is the insurance to get. Great experience with Lisa Simonet."

Steffanie Prinsen

July 30, 2023

5  out of  5 rating by Steffanie Prinsen
"I’m very happy with how friendly the staff is and how fast and efficient everything went. If you’re looking for a reasonable home owner/vehicle insurance company State farm would be the choice!"

Alexis ludowese

July 26, 2023

5  out of  5 rating by Alexis ludowese
"Lisa provided fantastic costumer service and fast communication to help navigate switching accounts. Highly recommend!"

Glenn Hanson

July 25, 2023

5  out of  5 rating by Glenn Hanson
"Lisa was very helpful, and could answer all questions and email us all the info we needed. Thanks so much Lisa."

Jenny Smith

July 21, 2023

5  out of  5 rating by Jenny Smith
"We had a wonderful experience with State Farm! Lisa assisted us with our Auto/Homeowners insurance and made things easy, understanding, and effortless. I recommend State Farm to anyone who is looking for inexpensive pricing and great customer service!"

Laurie Spaeth

July 18, 2023

5  out of  5 rating by Laurie Spaeth
"My husband, Darrel, and I have been with State Farm Insurance for years. We have our car insurance and home insurance and our life insurance with them. They have such great affordable rates. Our agent, Frank Stewart, and his team are always there to answer any questions you may have and will fit all your needs. We were just there for questions about home insurance, and Lisa was wonderful she walked us through everything and made it easy for us to know what we were getting. Her associate Matt also spoke to us. about life insurance as well. They are all great. Go see them if your looking for insurance, you will be glad you did."

Patrick Cohrs

July 15, 2023

5  out of  5 rating by Patrick Cohrs
"As always, I am pleased with the service at Frank Steward State Farm. Been a customer since I was sixteen!"

Rebecca Bowen

July 14, 2023

5  out of  5 rating by Rebecca Bowen
"Lisa is amazing! Give her a call!"

Kim Anez

July 14, 2023

5  out of  5 rating by Kim Anez
"Lisa explained everything we needed to understand about mortgage, auto, and umbrella policies. She was very patient with us. She saved us a great deal on our mortgage insurance. Now that we have moved, she got us a great renter policy that is seriously inexpensive. We are satisfied that we have the best insurance coverage for the money."

Amy Folwick

July 13, 2023

5  out of  5 rating by Amy Folwick
"I was recently transferred from a different S.F. agent, so wasn't sure what to expect. I just had a really great conversation with Lisa, and she helped me through the questions and challenge I was having with my policy. Thank you, Lisa, for the very helpful and friendly service!"

Susy Rybicki

July 2, 2023

5  out of  5 rating by Susy Rybicki
"Long time State Farm customer and always had great service."

Jacob Johnson

May 25, 2023

5  out of  5 rating by Jacob Johnson
"Great team!"

Dr Wallace

May 22, 2023

5  out of  5 rating by Dr Wallace
"We had an easy time working with Mary to get policy information updated and in connecting with the right resources."

Sandy Bishop

March 8, 2023

5  out of  5 rating by Sandy Bishop
"I just bought a new used car, and Penny was great about making all the changes needed! The Frank Steward Agency gives really good service!"

allison firestone

March 6, 2023

5  out of  5 rating by allison firestone
"Matthew is always incredibly helpful, kind and friendly whenever we need anything! We are so glad we switched to Frank Steward's office!"

Vanessa Withers

November 22, 2022

5  out of  5 rating by Vanessa Withers
"Great customer service--- helped us with our hail storm damage quickly."

Cody B

November 22, 2022

5  out of  5 rating by Cody B
"Very good customer service"

Erik Withers

November 21, 2022

5  out of  5 rating by Erik Withers
"Working with this agent is awesome. The staff is amazing and got my claims handled right away."

Brennan Steward

September 14, 2022

5  out of  5 rating by Brennan Steward
"The team at Frank Steward State Farm has been the best insurance experience I have had since I Started driving. Highly Recommend."

Paula Gage

August 31, 2022

1  out of  5 rating by Paula Gage
"Brennan was supposed to email me or text/call with a quote for car insurance. I waited and waited and then called back to State Farm in New Richmond. They said Brennan was on the phone and that he would call me right back. It never happened. I have my life and home owners insurance through State Farm and I will be moving them. Awful customer service."

Rachael Drumsta

August 25, 2022

5  out of  5 rating by Rachael Drumsta
"Brennan was responsive and easy to communicate and connect with. Highly recommend Brennan at State Farm Insurance. Very positive experience from the start."

Jamie Erdman

July 21, 2022

5  out of  5 rating by Jamie Erdman
"Very polite with all our vehicle changes, great service at either office. Always making sure we have the best coverage for all needs."

Barb Peterson

May 16, 2022

5  out of  5 rating by Barb Peterson
"I had a wonderful initial Insurance consult with Brennon at State Farm office in NR 5/22!!"